All Systems Operational

Uptime over the past 90 days. View historical uptime.
Provider Portal Operational
90 days ago
100.0 % uptime
Today
Wellbeing Portal Operational
90 days ago
99.95 % uptime
Today
Appointment Processing Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
99.95 % uptime
Today
Phone Line Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 3, 2025

No incidents reported today.

Sep 2, 2025

No incidents reported.

Sep 1, 2025
Issues with Account and Booking Emails
Resolved - A fix has been deployed and emails are working correctly again. There are a number of emails that are still backlogged and will be processed over the next day.
Sep 1, 11:27 UTC
Investigating - We are currently investigating an issue where account related emails are not being sent to all users.
Sep 1, 02:11 UTC
System Maintenance
Completed - The scheduled maintenance has been completed.
Sep 1, 11:25 UTC
Scheduled - We will be briefly taking the Clearhead system offline to complete scheduled network upgrades and system updates. During this time, there will be a short period of downtime.

If you require urgent support while the system is unavailable, please contact us via our phone line at any time.
Aug 29, 00:37 UTC
Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

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