Identified - A widespread Microsoft 365 outage is affecting emails sent to and from our support team. Messages may be delayed or not delivered.
If you need urgent help, our crisis phone lines are operating as normal. Bookings are also working as normal.
We are monitoring Microsoft's updates, which report that recovery is under way. Once email is restored, we will work through any messages that were delayed
Nov 12, 2026 - 23:46 UTC
If you need urgent help, our crisis phone lines are operating as normal. Bookings are also working as normal.
We are monitoring Microsoft's updates, which report that recovery is under way. Once email is restored, we will work through any messages that were delayed
Nov 12, 2026 - 23:46 UTC
Provider Portal
Operational
Wellbeing Portal
Operational
Appointment Processing
Operational
Mobile App
Operational
Phone Line
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.