Login Issues for some users

Incident Report for Clearhead

Resolved

This incident has been resolved.

Posted Mar 06, 2023 - 08:28 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 05, 2023 - 23:05 UTC

Investigating

Some users have reported issues logging into the Clearhead Application. Our team is working to resolve the issue.

Posted Mar 05, 2023 - 22:00 UTC

This incident affected: Provider Portal, Wellbeing Portal, Appointment Processing, and Mobile App.